The Last Virtual Volunteering Guidebook available for purchase as a paperback & an ebook from Energize, Inc.  

Technology Tip Sheets By Coyote Communications
Technology Tip Sheets By Coyote Communications

Classes, Workshops & Presentations
by Jayne Cravens

I am available for live/synchronous online events as my schedule allows, but I would prefer such to not occur earlier than 6 a.m. USA Pacific Coast time/9 a.m. USA East Coast Time and not later than 8 p.m. USA Pacific Coast time/10 p.m. USA East Coast Time. This online tool to help you know what meeting times look like for participants in different time zones can help you know what those times mean in your time zone.

I can also participate in asynchronous (not live) online events, such as teaching an online course or moderating or facilitating a bulletin board for a set period. Examples of these kind of presentations can be found here and below. Contact me for more information and my very reasonable speaking fees.

Acceptance of a request for an onsite presentation depends on my availability, reimbursement for all travel and housing costs, and payment for services. Please contact me for more information.

I am available to conduct classes, workshops and training sessions on various topics:

  • traditional and online communications, including:
    • building press relations / pitching stories successfully
    • writing press releases, web pages and other materials to appeal to attract local, national, international, online and alternative press
    • networking and outreach activities that build credibility and support for a program or organization
    • basic public relations functions
    • outreach to particular audiences
    • strategic communications (systematic planning and utilization of a variety of information flows to deliver a message and build credibility or a brand)
    • writing worthwhile, compelling, appropriate reports for partner organizations and donors
    • crisis communications, how to address misinformation/misunderstandings, addressing online criticism, etc.
    • using Facebook, Twitter and photo-sharing sites to show results, reach desired audiences and more
    • taking and sharing photos in the developing world to show results while also being respectful to local culture
    • proposal writing
    • effective use of email for various functions: to build knowledge and awareness, to reach new audiences, to attract funding, etc.
    • online culture and communities
    • evaluating online activities
    • creating blogs, podcasts and podcasts (not a "how to use software" workshop but how to manage the process no matter what tools you use)
  • specific practices and trends in volunteerism, volunteer management and community engagement, including
    • volunteer management 101
    • trends in volunteer engagement and volunteer management (and how to exploit these trends)
    • inspiring and supporting all staff regarding the involvement of volunteers
    • increasing the value of the coordinator / manager of volunteers role within an organization
    • recruiting volunteers from specific demographics and/or in general to reach under-represented groups or to create a more diverse volunteer corps
    • online mentoring programs for mentors and mentees that are remote from one another

I no longer provide workshops or classes in the USA or Canada on virtual volunteering, in general (I do vv general/intro/overview workshops only outside of North America). If you are interested in building your or your organization's capacities regarding virtual volunteering / digital volunteering / e-volunteering, etc. (using the Internet to support and involve volunteers), whether an introduction or on an advanced subject, like risk management regarding online volunteers or using real-time communications (video conferencing, online phone calls, chats and instant messaging), audio and video with volunteers, I encourage you to purchase The Last Virtual Volunteering Guidebook: Fully Integrating Online Service into Volunteer Involvement, written by me and Susan Ellis. Purchasing the book will provide you with far more detailed information than I could in even an all-day workshop and, in addition, is a far more affordable option than your paying for my travel, accommodation, and consulting time. I am still available for panel discussions regarding virtual volunteering in North America (and anywhere else). 

There are free online workshops by me, which you can view any time, on these subjects - most are more than 45 minutes long:

this list provides an overview of other people and organizations are talking about virtual volunteering, especially outside the USA. Please contact me regarding the specifics of your project for a referral to any of the people listed on that page, or just tell them you found them per the Virtual Volunteering Wiki and Jayne Cravens.

Other trainings I can provide:

  • partnership development / cultivation / relations business planning and monetizing services

  • how to research and approach corporations and businesses for partnerships, sponsorships, grants and participation in volunteering events

  • how to research and approach governments, universities, non-governmental organizations and other agencies for partnerships and collaborative action

Keynotes I dream of doing (just waiting for the invitation):

  • What nonprofits REALLY want from corporations

  • What a successful corporate/nonprofit partnership looks like (and why they are so rare)
  • For corporations, businesses and governments: everything you think about volunteerism is wrong (so let's fix that!)

  • Volunteers: still not cost-free, and they never will be (their value is SO much more than money!)

To know when I have developed a new resource, found a great resource, published a new blog, published a new Tech4Impact newsletter, upload a new video, or my travel plans & training dates, use any of the following social media apps to follow me:

like me on Facebook   follow me on Twitter     subscribe to my blog     subscribe to Facebook status updates via RSS     add me to a GooglePlus circle

I am also happy to make references to other consultants/trainers/experts who may be closer to your geographic location or have an expertise different from my own relating to volunteer involvement/community engagement, communications and nonprofit/NGO management. For instance, this list provides an overview of other people and organizations are talking about virtual volunteering, especially outside the USA. Please contact me regarding the specifics of your project for a referral to any of the people listed on that page, or just tell them you found them per the Virtual Volunteering Wiki and Jayne Cravens.

Some of the organizations, universities and conferences that have invited my classes, workshops and training sessions include:

  • United Nations Development Programme
  • volunteer centers throughout Southern Australia
  • Greenpeace (Hamburg, Germany international office)
  • EducationUSA / U.S. Department of State
  • World Summit on the Information Society (WSIS)
  • Portland State University (Oregon)
  • University of Texas at Arlington School of Social Work
  • University of Texas LBJ School of Public Policy
  • Oregon Commission for Voluntary Action & Service
  • Points of Light Foundation (now the Points of Light Institute)
  • See the complete list of workshops, classes and other training activities below:

    • 30-minute Q & A via live video with students at the Global Business Education and Social Justice Institute, part of a special program at the School of Management and Business at St. Edward's University, Austin, Texas. March 2009.

    • Akademie für Ehrenamtlichkeit Deutschland, Berlin, Germany. All-day, in-depth, onsite seminar re: online volunteering, followed by an informal one-hour talk with representatives of a German federal volunteering initiative and a member of the German parliament. Feb. 2009.

    • Greenpeace Skillshare, for volunteer managers from Greenpeace offices around the world. Presentation regarding online volunteering and risks in working with online activists. Hamburg, Germany. Oct. 2008.

    • The Changing Face of Volunteering, presentation on Online Volunteering, for Henry Stewart Events, London, England. June 2008.

    • Presentation and consultation on online volunteering for Kölner Freiwilligen Agentur eV (Cologne volunteer center), Cologne, Germany, June 2008.

    • Dynamic Communication conference, Grand Victoria Foundation, Chicago, Illinois. Presentation: "When Your Public Talks Back: Valuable Strategies and Tools for Two-Way Communication." May 2008.

    • Institute for Advanced Volunteer Management (IAVM) by Community Service Volunteers (CSV). Blackpool, England. Nov. 2007.

    • "ICT, Social Capital and Voluntary Action," a seminar in London, produced jointly by the Economic and Social Research Council (ESRC) and the UK National Council for Voluntary Organisation (NCVO). Oct. 5, 2006.

    • UICC World Cancer Congress, regarding emerging trends and innovations in volunteer involvement, and "Online Communities As Mobilizers of Community Philanthropy and Volunteerism." July 10, 2006.

    • Volunteering Research: Frontiers and Horizons, by the Institute for Volunteering Research, Birmingham, England. 28-29 Nov. 2005.
    • Points of Light Foundation / Corporation for National Service Annual Conference in Washington, D.C. (2005), Minneapolis, Minnesota (2001), Orlando, Florida (2000), and the POL Annual Conference in New York City (1997).
    • Module regarding online volunteering as part of graduate classes at the Lyndon B. Johnson School of Public Policy at the University of Texas at Austin in 2004, and part of the class Volunteer Program Planning and Evaluation for the University of North Texas. 2001, 2002 and 2004.

    • The 18th World Volunteer Conference by IAVE (International Association for Volunteer Effort) and organized by FCVS, (Federació Catalana de Voluntariat Social) Barcelona, Spain. 2004.
    • Exhibit area at World Summit on the Information Society (WSIS), Geneva, Switzerland. 2003.
    • United Nations Development Programme - Cairo, Egypt, 2003.
    • Pro Bono Net, Feb. 2003, online and via phone. For participants in its initiative.
    • InterAction ICT Initiative presentation, via phone and online for D.C.-based office and participants across the U.S., Jan. 2003.
    • NetAid, via phone and online, for NGO representatives from former CIS states, March 2003.
    • Volunteers and Technology, and Gender and the Digital Divide, two online events (and ongoing discussions) for TechSoup, 2002 & 2003.
    • Onsite workshop for UN Volunteers Program Officers serving in Arab states and former CIS states, Cairo, Egypt, May 2002.

    • Community Technology Centers Network (CTCnet) annual conference, June 2002.

    • Geneva, International Year of Volunteers, United Nations Volunteers, 2001.

    • Live Web Event, with presenters in Germany, Jordan, Seattle and Geneva, for United Nations Volunteers, Oct. 2001 (also featured Tim Berners-Lee, who credited his creation of the Web to the contributions of online volunteers).
    • Conference on corporate volunteerism by Employees in the Community Network (EitCN), London, April 2001.

    • Annual (Texas) Governor's Volunteer Leadership Conference (San Antonio 1997, Dallas 1999, Galveston 2000) and the Texas Commission on Volunteerism and Community Service
    • Nonprofits Online 1998 and 1999 Conferences in Denver, Colorado; Washington, D.C.; and Dallas, Texas.
    • American Society of Directors of Volunteer Services (ASDVS) of the American Hospital Association, 1999 annual conference in Denver and Summer 2000 regional meeting in Pasadena.
    • 1999 Texas Community Network Creators' Conference.
    • 1997 and 1998 International Conferences on Volunteer Administration by the Association for Volunteer Administration (AVA).
    • The Texas Commission on Volunteerism and Community Service, in association with the United Way/Capitol Area Volunteer Center, Directors of Volunteers in Austin (DOVIA), and the Center for Volunteerism and Community Engagement at the University of Texas at Austin - August 1998.
    • ChariTech - Sept. 1997 and 1999 (Austin, Texas).
    • 1996 American Chamber of Commerce Executives Conference (ACCE).
    • Nonprofit Support Center (now called CompassPoint Nonprofit Services, in San Francisco, CA), 1995 and 1996 (the 1995 workshop marked the first time I talked about virtual volunteering/using the Internet to work with volunteers).
    • Various organizations in the Silicon Valley area of California, regarding communications, using the Internet for outreach and donor relations, including: Smart Valley, Inc. Volunteer Exchange of Santa Clara County (California), Peninsula Area Information and Referral Service, American Indian Alliance of Santa Clara Valley San Jose Metropolitan Chamber of Commerce, Arts Council of Santa Clara County (California), 1994 - 1996.
    I enjoy teaching, and try to give my workshops, online or onsite, a lively, audience-oriented, non-"techie" feel. My goal in any training is to give participants tools that they can use immediately and that give them a base on which to further build and improve long after the workshop is over.

    Information on my pricing for online (and onsite) workshops here.

    Read more about my capacity-building work

    Read more about my core professional competencies

    Read more about my credentials and expertise

    Many of the tip sheets posted on this Web site were developed for or as a result of my various training and other capacity-building activities.

    View my public calendar to see when I am booked and when I am available.

    I reserve copyright and ownership of all materials I develop for trainings, unless otherwise negotiated. Distribution by the sponsoring organization of training materials outside of my workshop/class must be agreed to by me, in writing, before such can occur.

    For a quote regarding my services, please contact me with your full name, the full name of your organization, the dates you have in mind, however in general, and as much detail as possible regarding your needs and what kind of consultation on my part you have in mind. Please be as detailed as possible.

    Accolades to Coyote Communications

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    The art work and material on this site was created and is copyrighted 1996-2014
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