The Last Virtual Volunteering Guidebook
by Jayne Cravens and Susan J. Ellis
available for purchase as a paperback & an ebook.
documenting best practices for working with online volunteers, based on the more than three decades that virtual volunteering has been happening.
Buy now. 

I wrote chapter 13 in Volunteer Engagement 2.0: Ideas and Insights Changing the World (2012), about high-responsibility direct service roles in virtual volunteering, like online mentoring and online counseling.

The Virtual Volunteering Wiki, first launched in 2013 and continually updated.

Internet-mediated Volunteering in the EU: Its history, prevalence, and approaches and how it relates to employability and social inclusion, published in April 2014. This research was for the ICT4EMPL Future Work project undertaken by the Information Society Unit of the Institute for Prospective Technological Studies at the European Commission’s Joint Research Centre.

not published: "More Than Performers: Factors for Success in Theater-for-Development Initiatives," an investigation completed in October 2005 of the elements needed for an organization to successfully use live, in-person performance as a tool for development, excluding performer training and theater techniques (also known as theater-for-development). Relevant theories of development management informed the investigation, with a specific focus on institutional development, inter-organizational collaboration, and trust-building.

"Factors for Success in Involving Online Volunteers," presented at "Volunteering Research: Frontiers and Horizons," November 2005, a conference by the Institute for Volunteering Research, in Birmingham, England, and published in The International Journal of Volunteer Administration (IJOVA).

"Challenges of International Online Volunteering: Re-Learning Words, Transcending Boundaries", September 2004, in The Journal of Volunteer Administration, Volume 22, Number 3, published by the Association for Volunteer Administration (AVA).

"Online Mentoring: Programs and Suggested Practices as of February 2001", in Technology-Assisted Delivery of School Based Mental Health Services: Defining School Social Work for the 21st Century, which was co-published simultaneously as the Journal of Technology in Human Services, Volume 21, Numbers 1/2 2003, by The Haworth Press

"Virtual Volunteering: Online Volunteers Providing Assistance to Human Service Agencies", in Human Services Online: A New Arena for Service Delivery , which was co-published simultaneously as the Journal of Technology in Human Services, Volume 17, Numbers 1 and 2/3 2000, by The Haworth Press

and, of course, the web site you are reading now.

The Palgrave Handbook of Volunteering, Civic Participation, and Nonprofit Associations (2017), David Horton Smith, Robert A. Stebbins, Jurgen Grotz

Measuring the Impact of Volunteers: A Balanced and Strategic Approach (2016), Christine A. Burych

The Handbook of Community Practice (2012), Marie Weil, Michael S. Reisch, Mary L. Ohmer

Leading the Way to Successful Volunteer Involvement: Practical Tools for Busy Executives (2010), Betty Stallings, Susan J. Ellis

The Rough Guide To A Better World, (2005), published by the Department for International Development (DFID) and the Rough Guides - free PDF published by ReliefWeb

Nonprofit Internet Strategies: Best Practices for Marketing, Communications, and Fundraising Success (2005), Ted Hart, James M. Greenfield, Michael Johnston

The Career Break Book (2004), published by Lonely Planet

The Foundation Center's Guide to Grantseeking on the Web (2003) The Foundation Center's Guide to Grantseeking on the Web

Wired for Good: Strategic Technology Planning for Nonprofits (2003), Joni Podolsky

The Accidental Webmaster (2003), Julie Still

The Nonprofit Manager's Resource Directory, 2nd Edition (2002), Ronald A. Landskroner

The Volunteer Recruitment (and Membership Development) Book (2002), Susan J. Ellis

Marketing Communications for Local Nonprofit Organizations: Targets and Tools (2001), Donald R. Self, Walter W. Wymer, Teri Kline Henley

The Nonprofit Guide to the Internet: How to Survive and Thrive (2001), Michael Johnston

Beyond Police Checks: The Definitive Volunteer & Employee Screening Guidebook (1999), by Linda L. Graff

What We Learned (the hard way) About Supervising Volunteers: An Action Guide to Making Your Job Easier (1999), by Jarene Frances Lee and Julia M. Catagnus, published by Energize, Inc

 

Themes of the Times for Society in Focus: Technomedia and Society (2004), Thompson & Hickey

the 2004 document/proposal E-government Implementation in Lithuania, published by the Kaunas University of Technology Institute of Europe and the UN Online Network in Public Administration and Finance (UNPAN)

USAID's Bureau for Global Health newsletter (January 2002)

The e-way to philanthropy: how nonprofits can use information technology (2001), Sheng-shu Jack Shen, Center for the Study of Philanthropy Center for the Study of Philosophy, Graduate School and University Center, City University of New York

World Disasters Report 2001: Focus on Recovery by the International Federation of Red Cross and Red Crescent Societies

UNDP Gender in Development Programme's Learning & Information Pack: Information, Communication & Knowledge-Sharing, published in 2000 (one of the first UNDP documents addressing this topic)

8th National Forum on Issues in Vocational Assessment (1997) Rehabilitation Resource, Stout Vocational Rehabilitation Institute, School of Education and Human Services, University of Wisconsin-Stout, - Disability evaluation - 255 pages Vocational Evaluation and Work Adjustment Association (VEWAA)

Informationweek - Issues 806-810 (2000) https://books.google.com/books?id=RGhVAAAAMAAJ

My experience teaching university-level teaching and courses.