There is one kind of online volunteering that is highly sought
after but, unlike other virtual volunteering, quite hard to find:
online mentoring. Because of this, until March
2020, a comprehensive list of such programs in the USA was
maintained here on the Virtual Volunteering wiki. The list
continues to be maintained, however, because of the global
pandemic caused by the novel coronavirus / COVID-19, there was an
explosion of virtual mentoring programs for youth, as traditional
programs pivoted to online. There are so many now, it's impossible
to try to list them all anymore.
Online mentoring, a subset of virtual
volunteering, takes MANY forms, everything from one youth or
person matched with one mentor, to a group of students from one
class matched with a group of mentors from one company for a
specific curriculum-based activity. It can be a program of just a
few weeks or one that lasts an entire school or program year. It
may mean an online volunteer sending one or two e-mails a week, or
spending several hours a week reviewing a student's project for
class. It may be email-based or video-based. It can be
school-based and curriculum-focused, or conducted through a
nonprofit organization that serves young professionals.
The authors of The Last Virtual
Volunteering Guidebook and this wiki were
frequently asked about where to find online mentoring programs -
from media outlets, from organizations wanting to set up an online
mentoring program, and from individuals wanting to participate in
such. That's why we devoted so much guidance in our book about how
to set up such a program and why we provided this list. But we
emphasize that, if you want to create an online mentoring program,
you need to delve deep into how all mentoring works, including
offline. For instance negative and ineffective mentoring HARMS
children - negative mentoring experiences can have negative
effects on the youth mentored. An ineffective program can actually
do harm instead of doing good. Youth who were in relationships
that lasted a year or longer reported improvements in academic,
psychosocial, and behavioral outcomes; youth who were in
relationships that terminated within 3 months reported drops in
self-worth and perceived scholastic competence. (Fulop, Mark,
Summer 2003. The Mosaic of Faith-Based Mentoring. National
Mentoring Center Bulletin, Issues 12). Quality online mentoring is
so much more than a mentor talking TO a youth.
In the late 1990s, one of the authors of the Virtual Volunteering
Guidebook, Jayne Cravens, then the director of the Virtual
Volunteering Project at the University of Texas at Austin, met Shayne
Schneider, founder of Mentors Inc., a pioneering nonprofit
organization that matched Washington DC public high school
students with mentors. At that time, Shayne was one of the USA's
leading experts in mentoring - if not THE leading expert. As Jayne
notes on an earlier blog:
When I was brought in by the National Mentoring Partnership and
America Online back in 1999 to help them design standards for
online mentoring programs and start a pilot program of their
own, I was urgently warned that Shayne (pronounced "Sheh - nuh")
was "old school" and "traditional", that she had deep skepticism
about online mentoring, and that I needed to tread very gently.
I didn't tread gently, and Shayne and I were kindred spirits in
about 60 seconds, when she quickly realized that all of the
standards for traditional mentoring that she worked so hard to
promote were all standards I deeply believed in for online
mentoring. We found ourselves on the same side of various
arguments that ensued during the consultation, as we pushed for
quality controls and youth-focused program design. She said
things I was thinking before I could get them out of my mouth.
For me, she was the best part of the experience, an absolute a
pleasure to work with. I can still hear many of her comments in
my head, particularly one about Charlton Heston that I won't
repeat here...
That encounter and Jayne's recognition of
Shayne's expertise regarding what works, and what does not,
regarding mentoring, influenced Jayne's work in virtual
volunteering for years to come, and was a foundation for the
advice regarding online mentoring that's offered in The Last Virtual Volunteering
Guidebook.
Note: programs come and go frequently. Programs that still have
information online (not just through archive.org) are
also provided. Also, we in no way endorse or can speak to the
quality of these programs merely because they are listed here. We
will say that the best programs involving youth are the ones that
following the principles of the National Mentoring Partnership.
Ask the program if they following that organization's guidelines -
if they have never heard of the partnership, you might want to
look for a different program to model yours after.
Ability
OnLine Support Network
An online community that connects young people with disabilities
or chronic illness to disabled and non-disabled peers and mentors.
Bpeace
a USA-based nonprofit that recruits business professionals to help
entrepreneurs in countries emerging from war, like Rwanda and
Afghanistan, to create and expand businesses and employment
(particularly for women). You will need a particular area of
expertise regarding business development or project management, or
know where to recruit American-based businesses who will host
entrepreneurs who travel to the USA for the program, and pay the
annual membership fee, in order to volunteer with BPEACE online.
The work and experience of Bpeace with online volunteers is noted
inThe Last Virtual
Volunteering Guidebook.
CricketTogether
Cricket Media, an education media company, launched
CricketTogether, an online mentoring platform, in 2017. "Students
are paired with employees of partner companies to read intriguing
articles and exchange thoughts about the content, and life,
building one-on-one Virtual Learning Friendships in a safe,
collaborative environment that promotes education equity...
Mentors, especially those who come from the business community,
provide the catalyst to build student literacy, critical thinking,
and real world problem-solving skills, as well as increase student
understanding of careers and the world beyond their classroom." A
pilot program to test the platform was recently completed.
Regarding that pilot, "Employees remark that their student pen
pals help them be better parents, friends, and aunts and uncles.
They are more aware of what kids think and how they express
themselves. Employees see their own communications skills enhanced
as they think more deeply about what they’re reading and how to
best to communicate their ideas... " Students in the
CricketTogether pilot said they felt empowered and motivated to
push their communication skills to higher levels in order to
engage with the program. One student said, “I love that I can be
honest with my pen pal and tell him my dreams.” Another commented
on the access to remote experts and role models, remarking, “I
like that you get to talk to other people, not just classmates,
friends or family. Sometimes they are even in other states.” Here
is the press release they released about the program in June
2017.
Cherie
Blair Foundation's Mentoring Women in Business Programme
"We match women in developing and emerging countries with male and
female mentors around the world. Using our online platform, they
spend 12 months working one-on-one to achieve key business goals.
Participants build their business skills and digital literacy
through our trainings, and become part of a global community of
committed, ambitious entrepreneurs who are invested in each
other’s success."
Distance Teaching and
Mobile Learning (DTML) is a nonprofit organization that
recruits online volunteer mentors and tutors to help students
around the world. The organization pairs students with pre-vetted
mentors for a long-term partnership and collaborative relationship
meant to support students through adolescence and into adulthood.
"The program is designed to deliver more than just an educational
service – mentors and tutors are equipped to provide personal
support when any student is in need." DTML partners with local
institutions and schools for its online mentoring and tutoring
program. As of July 2017, they have just expanded their work into
Uganda and Ethiopia.
Educurious
"We want to make sure that every student benefits from this kind
of connection so they can build networks for the future. The
Educurious Expert Network provides an effective way for
professionals to share their expertise and form online mentoring
relationships that engage students in authentic work and inspire
them to stay in school... Experts are professionals who guide and
advise students in their career paths to help them succeed. A
expert's role is to inspire, encourage, and support their
students."
Endapt, Electronic
Networking to Develop Accomplished Professional Teachers.
For experienced teachers working in a U.S. elementary, middle,
and/or secondary school to mentor the next generation of teachers.
icouldbe.org
Meant to connect the energy and expertise of mentors from various
professions with the most vulnerable students in the US
educational system - those that are most at-risk or most in need.
Infinite
Family
Brings together South African teens with mentors in the USA for
intensive, long-term, very supportive relationships. The work and
experience of Infinite Family with online volunteers is noted in The Last Virtual Volunteering
Guidebook.
IntoBooks
An online mentoring program where students and their adult mentors
read the same books and then discuss them online. It's part of the
ePals
program.
Junior Achievement
still has its traditional, face-to-face, onsite mentoring of young
people, but it also has online mentoring programs since 2014, and
drastically increased this in 2020 because of the global pandemic.
They also published a free guide in 2014 called Taking It Digital: New Opportunities for
Volunteer Service to show their strategy for expanding into
online mentoring (it notes that it used The
Last Virtual Volunteering Guidebook
and this wiki as a key reference in the development of the
strategy). Per the novel coronavirus pandemic, its online
mentoring programs have been expanded even further.
MicroMentor
Matches small business owners with business mentors. If you want
to be a volunteer mentor, you should have three years of business
ownership experience, or five years of management experience, or
several years of professional experience in a specialized skill,
such as marketing, web site development, accounting, financial
planning, etc. The program is part of MercyCorps
Read United. Launched by the United Way of the Greater
Clarksville Region and the Clarksville-Montgomery County School
System in Tennessee, a program designed to enhance early literacy for
local elementary school students by creating opportunities
for online volunteers to read with students virtually over video
software. For thirty minutes each week, volunteers and students
will read back and forth to each other using video conferencing
technology. “We hear from many in our community who want to lend
their time and talents to make a difference, but are challenged by
time and location constraints. The program takes away those
barriers while providing a unique learning opportunity to
students.” - Ginna Holleman, local United Way CEO. This program
has evolved into the United Way / Vello online mentoring program.
United Way agencies use the Vello platform to bring together
corporate-based teams of online volunteers to tutor students in
classrooms in their area. A company sponsors a classroom at a
school in its area and forms a volunteer tutor team to support
students at that school. Vello undertakes the background checks
for the volunteers, trains them and provides support. Tutors login
to the classroom schedule and sign up for a 30 min reading
session. Volunteers commit to one session each week. Through the
Vello platform, which provides screen sharing and audio, tutors
and students read e-books, complete comprehension quizzes and
write summaries.
Service Corps Of
Retired Executives (SCORE)
A resource partner with the U.S. Small Business Administration,
dedicated to aiding in the formation, growth and success of small
business nationwide. SCORE offers an online and face-to-face
counseling at no cost (for U.S. citizens and resident aliens
only).
StreetWise provides young adults and skilled
immigrants who are unemployed or working in low-wage, low-growth
jobs with critical mentorship to unlock careers traditionally
unavailable to them. StreetWise has shifted its in-person
mentorship approach to a series of virtual programs that engages
volunteers and clients in one-on-one employment support and
emergency needs; virtual mock interviews; and a 13-week remote
workforce mentoring program. How a face-to-face mentoring program, StreetWise
Partners in New York City, is transitioning to virtual
volunteering during the Covid-19 pandemic is a case study by
Gallup, one of the program's funders, about this transition during
COVID-19, from March 2020.
Tower Hamlets Education Business Partnerships
Online Mentoring. "We are a leading East London-based
charity that bridges the gap between education and the world of
work. Working in partnership with schools and businesses for
almost 30 years, we provide fair and equal opportunities that
enable young people to broaden their horizons and help them fulfil
their aspirations." This is one of many traditional onsite,
face-to-face mentoring programs that pivoted online because of the
COVID-19 pandemic. Business Mentors are professional people in the
UK at all stages of their career; from recent graduates to CEOs,
all volunteers have valuable experience and professional skills to
share with young people considering further education or making
their first steps into the exciting world of work. Through this
scheme, a volunteer meets with a small group of up to three pupils
in Years 10-13 (aged 14-18) at least once a month and they work
together on a series of useful topics such as interview
techniques, CV writing and presentation skills.
Defunct online mentoring / ementoring programs:
For any web site that no longer works, cut and paste the URL into
archive.org,
and you can usually find the complete archived web sites.
Sanchez Elementary School Online
Mentoring Program
This program brought together online mentors from all over the
U.S. with fourth graders at this elementary school in Austin,
Texas. Online activities focused primarily on reading and writing,
and on establishing a positive, trusting relationship between
online adult volunteers and the students. The program also hoped
to increase positive feelings about technology from the point of
view of all participants -- students, teachers, mentors and
parents. The project was designed adhering to the suggestions in
the Virtual Volunteering Project.
The work and experience of this program with online volunteers is
noted in The
Last Virtual Volunteering Guidebook.
Telementoring
Young Women in Science, Engineering, and Computing
This was a three-year project in the 1990s by EDC/Center for
Children & Technology and was funded by the National Science
Foundation, Directorate of Education and Human Resources. This
project has been discontinued, but the Web site is still up and
includes extensive online resources for both mentors and teachers.
LifeWorks
E-mentoring
Was an National Institutes of Health (NIH)-sponsored mentoring
program for high school and college students who are interested in
behavioral and social science, biomedical research, and healthcare
careers. Through this program, students are linked via e-mail
communication with e-mentors who provide them with relevant
information, guidance and support. A continuous mentoring
commitment of at least eight months is expected from all
participants. Undergraduate and graduate students, university
professors, postdoctoral fellows, independent researchers, and
healthcare personnel are encouraged to consider volunteering to
serve as mentors in this program.
Electronic
Emissary
One of the best known and most respected online tutoring programs,
where adult volunteers helped students in a variety of complex
academic-based projects. The Emissary preferred professionals or
retired professionals as online volunteers, because this was an
academically-focused tutoring program, not
a feel-good mentoring program. The
work and experience of this program with online volunteers is
noted in The
Last Virtual Volunteering Guidebook MentorPlace
Brings employees of IBM and students together in online
relationships focused on academics. You must be an IBM employee to
participate.
In addition to the guidebook, other sources for guidelines on
online mentoring:
E-Mentoring Supplement to the Elements of
Effective Practice for Mentoring (PDF). December 2019. MENTOR, formerly the National Mentoring
Partnership, published this set of standards for online
mentoring programs, and it includes case studies from various
online mentoring programs to support its recommendations
regarding screening, recruiting, training, monitoring and
closure. Its list of references on pages 24, 81 and 82 cite
several case studies, articles and research papers regarding
online mentoring.
the Elements of Effective
Practice for Mentoring™ , from the National Mentoring
Partnership. All of the suggestions and principles should be
considered for any online mentoring program.
Protocol: E-Mentoring for
Improving the Career Planning of Youth (15-24): A Systematic
Review. Robyn M. O’Connor, David L. DuBois, Lucy Bowes publication pending
Bierema, L. L., &
Merriam, S. B. (2002). E-mentoring: Using computer mediated
communication to enhance the mentoring process. Innovative Higher Education,
26, 211-227. doi: 10.1023/A:1017921023103
Cravens, J. (2003). Online
mentoring: Programs and suggested practices as of February
2001. Journal of
Technology in Human Services, 21, 85-109. doi:
10.1300/J017v21n01_05
Ensher, E. A., Heun, C.,
& Blanchard, A. (2003). Online mentoring and
computer-mediated communication: New directions in research. Journal of Vocational
Behavior, 63, 264-288. doi: http://dx.doi.org/10.1016/S0001-8791(03)00044-7
Hamilton, B. A., &
Scandura, T. A. (2003). E-mentoring: Implications for
organizational learning and development in a wired world. Organizational Dynamics,
31, 388-402. doi: 10.1016/S0090-2616(02)00128-6
Shpigelman, C-N. (2014).
Electronic mentoring and media. In D. L. DuBois & M. J.
Karcher (Eds.), Handbook
of youth mentoring (2nd ed., pp. 259-272). Thousand
Oaks, CA: Sage Publications.
Shpigelman, C-N., Reiter,
S., & Weiss, P. L. (2009a). A conceptual framework for
electronic socio-emotional support for people with special
needs. International
Journal of Rehabilitation Research, 32, 301-308. doi:
10.1097/MRR.0b013e32831e4519
Shpigelman, C-N., Weiss, P.
L., & Reiter, S. (2009b). E-mentoring for all. Computers in Human Behavior,
25, 919-928. doi: 10.1016/j.chb.2009.03.007
Single, P. B., & Muller,
C. B. (2001). When e-mail and mentoring unite: The
implementation of a nationwide electronic mentoring program.
In L. K. Stromei (Ed.), Creating
mentoring and coaching programs (pp.107-122).
Alexandria, VA: American Society for Training and Development.
Single, P. B., Muller, C.
B., & Carlsen, W. S. (2000). "Electronic mentoring:
Testing the features of a structured program." Paper presented
at the Annual Meeting of the American Educational Research
Association, New Orleans, LA. Retrieved May 2014, from http://www.pegboylesingle.com/pdf/2000Single3.pdf
Single, P. B., & Single,
R. M. (2005). E-mentoring for social equity: review of
research to inform program development. Mentoring & Tutoring:
Partnership in Learning, 13, 301-320. doi:
10.1080/13611260500107481
Virtual Volunteering Wiki Footer
Detailed information about how to use the Internet to support and involve
volunteers - virtual volunteering - can be found in The
Last
Virtual
Volunteering Guidebook. This wiki is a supplement to the
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The most comprehensive guide
available on virtual volunteering, including online mentoring,
micro-volunteeirng, virtual teams, high-responsibility roles,
crowd sourcing to benefit nonprofits and other mission-based
organizations, and much more.
Published January 2014, based on
more than 30 years of research. Available as both a print
book and an ebook.