This is an archived version of the Virtual Volunteering Project web site from January 2001.
The materials on the web site were written or compiled by Jayne Cravens.
The Virtual Volunteering Project has been discontinued.
The Virtual Volunteering Project web site IS NO LONGER UPDATED.
Email addresses associated with the Virtual Volunteering Project are no longer valid.
For any URL that no longer works, type the URL into archive.org
.
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key administrative and management tasks
for an online mentoring program

 
Online mentoring programs usually involve collaboration among different organizations. For instance, the protegés may be students at a particular school, the mentors from a corporation, and representatives from both of these organizations organize the effort.

In addition to the program development elements that organizers will need to explore (goals of the program, how often online exchanges will take place, evaluating the participating organizations' readiness for such a program, etc. -- see first steps), it's of critical importance to make sure all administrative tasks regarding the launch and maintenance of this program are assigned and agreed to.

These assignments should be put into writing and communicated to all organizing participants.

What organization, and what person, will be responsible for each task of launching and maintaining your online mentoring program? While everyone involved in putting together the program may contribute to each of the following tasks, there should be ONE person and organization who is ultimately responsible for actually doing the task, or making sure that the task is assigned appropriately.

Here is an overview of the key administrative tasks involved in the launch and maintenance of an online mentoring program; organizations are encouraged to adapt this list as needed.

If you have additional, general administrative tasks you think should be added to this list, please contact us:

task organization
responsible

person
responsible

 
recruiting mentors
   
 
producing online mentoring orientation materials
   
 
producing protegé orientation materials
   
 
delivery of orientation materials face-to-face to mentors
(as appropriate for your program)
   
 
delivery of orientation materials face-to-face to protegés
(as appropriate for your program)
   
 
delivery/presentation of all program materials to appear on the World Wide Web
(as appropriate for your program)
   
 
training of staff that will supervise participants in this program
   
 
communicating regularly with program supervisors/coordinators about the program
(answering questions, trouble-shooting, etc.)
   
 
reviewing potential mentor applications
   
 
communicating regularly with potential mentors about the program
(answering questions, trouble-shooting, etc.)
   
 
performing background checks on potential mentors
   
 
approving potential mentors
   
 
notifying accepted mentors
   
 
orienting accepted mentors
   
 
communicating regularly with accepted mentors
(soliciting and tracking feedback about the progress of program, answering questions, trouble-shooting, etc.)
   
 
approving each protegés participation
(reviewing grades, parental permission slips, etc.)
   
 
orienting protegés
   
 
communicating regularly with protegés about the program
(soliciting and tracking feedback about the progress of program, answering questions, trouble-shooting, etc.)
   
 
communicating regularly with parents of youth involved in the program
(orienting them about the program, soliciting and tracking feedback about the progress of program, answering questions, trouble-shooting, etc.)
   
 
designing system (e-mail, web site, bulletin board) where mentor and protegés will interact; and where all messages will be archived.
   
 
hosting system where mentor and protegés will interact; and where all messages will be archived.
   
 
reviewing (and, if appropriate, approving and forwarding) all electronic exchanges between mentors and protegés
   
 
tracking and reporting on results of exchanges between mentors and protegés
   
 
tracking and reporting on results of recruiting and orienting mentors, results of communications with mentors, and other administrative tasks involving mentors
   
 
tracking and reporting on results of orienting youth, results of communications with youth about the program, and other administrative tasks involving youth
   
 
tracking and reporting on results of parent relations and parents questions, concerns and interests in the program
   
 
reviewing and evaluating all results of all tasks as reported, and communicating this evaluation
   

 
If your organization already involves volunteers as online mentors or online advisors for any age group, we'd like to hear more about you, and consider your materials for inclusion on our site. Please provide us information about your program via our online survey.

 
Other Online Mentoring Resources
These files are updated frequently:

 

 
Information for those who wish to
quote from, copy and/or distribute the information on this Web site

 
If you find this or any other Virtual Volunteering Project information helpful, or would like to add information based on your own experience, please contact us.

If you do use Virtual Volunteering Project materials in your own workshop or trainings, or republish materials in your own publications, please let us know, so that we can track how this information is disseminated.


 

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All Rights Reserved.


 
This is an archived version of the Virtual Volunteering Project web site from January 2001.
The materials on the web site were written or compiled by Jayne Cravens.
The Virtual Volunteering Project has been discontinued.
The Virtual Volunteering Project web site IS NO LONGER UPDATED.
Email addresses associated with the Virtual Volunteering Project are no longer valid.
For any URL that no longer works, type the URL into archive.org
.
For new materials regarding online volunteering, see
Jayne Cravens' web site (the section on volunteerism-related resources).
 

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