This page contains responses to the agency survey for November 29, 1999.

Click here to see the same responses organized by question.

Click here to see a list of responding organizations' names together with their location and date of response.


November 29, 1999

Child and Adolescent Bipolar Foundation
Organization Name
Child and Adolescent Bipolar Foundation
Organization City
web-based (office in Chicago)
State/Province
Incorporated in California
Country
USA
Organization's Geographic Service Area
USA, global
Number of full-time and part-time employees (paid staff)
1
Respondent's Name
Martha Hellander
Respondent's Position
Executive Director
Organization's Web Site Address
www.bpkids.org
Respondent's Role in Working with Volunteers at Organization
I have set up an on-line support team structure that we have not yet implemented; we are using a loose network of volunteers now for research, parent support, doing administration stuff, etc.
How did you hear about this Project?
New York Times article mentioned you
What other staff have involved volunteers virtually at your organization?
chief web site librarian;
web scouts team leader;
education coordinator;
development coordinator;
administrative assistant to ex. director;
treasurer and financial officer, etc.
Approximately how many of your online volunteers provide technical assistance to your staff or to other volunteers?
Please describe the kinds of activities these technical assistance volunteers provide to your organization:
Approximately how many of your volunteers provide direct support to clients / recipients of service via the Internet?
None
Please describe the kinds of volunteer activities these direct contact volunteers provide to your organization:
No response
How did you recruit the volunteers you involve(d) via the Internet?
We are a web-based organization, a non-profit Internet startup, and all of our members and families first met on the Internet, so doing the volunteer thing on the Internet just makes sense to us.
How did you screen/orient the volunteers you involve(d) via the Internet?
We are working on this now. We are about to "go public" (launch an interactive web site) and want to have made these decisions shortly.
How do you supervise and recognize/reward online volunteers for their contributions?
Supervise=Right now we don't have any formal procedures
Reward=Again, no formal procedures, although we have discovered that sending flowers (on-line order, of course) produces big results so plan to put a line in our budget for this!
Have you ever surveyed these online volunteers about their experiences with your organization?
No
What factors in your organization have promoted the success of your virtual volunteering program?
Staying in touch by phone sometimes
What factors in your organization have impeded the success of your virtual volunteering program?
All of the above
Please add any other comments you would like to send to us:
We will be in touch with you about our programs and would love to learn from your experience as we move forward with our on-line support teams to help families raising children with bipolar disorder.


return to Index of Agency Survey Responses

return to Index of VV Project Message Archives