This page contains responses to the agency survey for March 12, 1999.

Click here to see the same responses organized by question.

Click here to see a list of responding organizations' names together with their location and date of response.


March 12, 1999

Harambee Christian Family Center
Organization Name
Harambee Christian Family Center
Organization City
Pasadena
State/Province
CA
Country
USA
Organization's Geographic Service Area
Northwest Pasadena, CA
Number of full-time and part-time employees (paid staff)
2 full, 17 part
Respondent's Name
Rodolpho Carrasco
Respondent's Position
Associate Director
Organization's Web Site Address
www.harambee.org
Respondent's Role in Working with Volunteers at Organization
Volunteers have helped us maintain four web sites:
harambee.org
ccda.org
urbangeneration.org
nwpasadena.com
How did you hear about this Project?
Heard from Robert Marston of Community Wire Service in Glendale, CA.
What other staff have involved volunteers virtually at your organization?
Dan Sharp, Program Associate
Dan Sharp, Program Associate
Kelvin Francis, Program Associate
Approximately how many of your online volunteers provide technical assistance to your staff or to other volunteers?
2
Please describe the kinds of activities these technical assistance volunteers provide to your organization:
Help setting up web sites, registering domains, setting up email addresses, typing names into databases.
Approximately how many of your volunteers provide direct support to clients / recipients of service via the Internet?
0
Please describe the kinds of volunteer activities these direct contact volunteers provide to your organization:
We haven't tried this stuff yet.
How did you recruit the volunteers you involve(d) via the Internet?
Yes. We have an email list of 500 people to complement our print mailing list of 2,600.
How did you screen/orient the volunteers you involve(d) via the Internet?
Most of these volunteers live locally. We just have them come to our office, fill out an application, then have an interview.
How do you supervise and recognize/reward online volunteers for their contributions?
Uh, uh, uh, meet with them in person and explain to them the importance of their work.
Have you ever surveyed these online volunteers about their experiences with your organization?
No
What factors in your organization have promoted the success of your virtual volunteering program?
The net is cool. Every person on the net is enhancing their relationships and meeting new people with similar interests. That seems to be enough for most of our volunteers.
What factors in your organization have impeded the success of your virtual volunteering program?
Lack of computers connected to the internet, to unleash our staff people to relate to the net volunteers.
Please add any other comments you would like to send to us:
This month we were named "one of the best small charities in the United States" by American Compass magazine


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